{"id":1579,"date":"2022-03-02T09:40:13","date_gmt":"2022-03-02T09:40:13","guid":{"rendered":"https:\/\/shop.sps-standard.com\/cancellation-policy\/"},"modified":"2025-06-17T09:03:49","modified_gmt":"2025-06-17T07:03:49","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/shop.sps-standard.com\/en\/cancellation-policy\/","title":{"rendered":"Cancellation policy"},"content":{"rendered":"\n

Cancellation policy<\/h1>\n
<\/div>\n\n

Right of withdrawal for consumers<\/span><\/h2>\n

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed).<\/span><\/p>\n

\u00a0<\/p>\n

Cancellation policy<\/span><\/h2>\n

You have the right to cancel this contract within fourteen days without giving any reason.<\/span><\/p>\n

The withdrawal period is fourteen days from the day,<\/span><\/p>\n

    \n
  • \n
      \n
    • on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods, provided that you have ordered one or more goods as part of a uniform order and these are or will be delivered uniformly, or<\/span><\/li>\n
    • on which you or a third party named by you, who is not the carrier, have taken possession of the last goods or has taken possession of the last goods, if you have ordered several goods in the context of a uniform order and these are delivered separately, or<\/span><\/li>\n
    • on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last piece, if you have ordered goods that are delivered in several partial shipments or pieces, or<\/span><\/li>\n
    • on which you or a third party named by you, who is not the carrier, have taken possession of the first goods or has taken possession of the first goods, if you have concluded a contract for the regular delivery of goods over a fixed period of time.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

      To exercise your right of withdrawal, you must inform us<\/span><\/p>\n

      SPS – Standard Produkte Schwanenm\u00fchle GmbH<\/strong>
      <\/span>Business Park Schwanenm\u00fchle
      66851 Horbach
      Germany
      Phone: +49 6307 9116-0
      E-Mail: info@sps-standard.com
      Fax: +49 6307 9116-56<\/span><\/p>\n


      by means of a clear declaration (e.g., a letter sent by post, e-mail or fax) of your decision to withdraw from this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.<\/span><\/p>\n

      In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.<\/span><\/p>\n

      Consequences of the withdrawal<\/span><\/h2>\n

      If you withdraw from this contract, we must return to you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract.<\/span><\/p>\n

      For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.<\/span><\/p>\n

      We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.<\/span><\/p>\n

      You must return or hand over the goods to us immediately, and in any case no later than within fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the deadline of fourteen days.<\/span><\/p>\n

      You pay the direct costs of returning the goods.<\/span><\/p>\n

      You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.<\/span><\/p>\n

      \u00a0<\/p>\n

      Sample withdrawal form<\/span><\/h3>\n

      (If you wish to withdraw from the contract, please complete and return this form).<\/span><\/p>\n

      \u2013 To<\/span><\/p>\n

      SPS \u2013 Standard Produkte Schwanenm\u00fchle GmbH<\/strong>
      <\/span>Business Park Schwanenm\u00fchle
      66851 Horbach, Germany
      Phone: +49 6307 9116\u20130
      E-Mail: info@sps-standard.com
      Fax: +49 6307 9116\u201356<\/span><\/p>\n

      – I\/we (*) hereby withdraw from the contract concluded by me\/us (*) for the purchase of the following goods (*)\/provision of the following service (*)<\/span><\/p>\n

      – Ordered on (*)\/received on (*)<\/span><\/p>\n

      – Name of the consumer(s)<\/span><\/p>\n

      – Address of the consumer(s)<\/span><\/p>\n

      – Signature of the consumer(s) (only in case of notification on paper)<\/span><\/p>\n

      \u2013 Date<\/span><\/p>\n

      ___________<\/span>
      (*) Delete as applicable.<\/span><\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1579","page","type-page","status-publish","hentry"],"yoast_head":"\nSPS Online-Shop – Cancellation policy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shop.sps-standard.com\/en\/cancellation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SPS Online-Shop – Cancellation policy\" \/>\n<meta property=\"og:url\" content=\"https:\/\/shop.sps-standard.com\/en\/cancellation-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"SPS Online-Shop\" \/>\n<meta property=\"article:modified_time\" 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