Payment & shipping details
Payment options
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Transfer directly to our bank account. Please use the order number as the purpose. Your order will only be sent after the money has been received on our account.
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After placing your order, you will receive an invoice from us. Please transfer the total amount to the account specified there within 14 days.
Shipping details
Delivery times
If no other period is specified in the respective offer, the goods will be delivered within Germany by DPD within 2-4 working days (except Saturdays, Sundays and public holidays) after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment, unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
From a net value of goods of €500, you will even receive your goods with free shipping within Germany. The shipping costs are calculated by observing the following details:
Depending on the length
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- From a length of >1750 mm, a long goods surcharge of €20 is levied.
Dependence on weight
The freight surcharges vary according to packaging weight, from:
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- up to 10 kg
- 10-20 kg
- 20-30 kg
- >30 kg flat rate freight costs
Transnational surcharges
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Country
<10 kg
<20 kg
<30 kg
>30 kg
DE
7,95 €
9,95 €
11,95 €
38 €
BE, NL, LU, AT
17,95 €
22,95 €
27,95 €
Free pick-up only
DK, LI, CZ
20,95 €
27,95 €
33,95 €
Free pick-up only
FR
22,95 €
29,95 €
35,95 €
Free pick-up only
PL, HU, IT
24,95 €
31,95 €
38,95 €
Free pick-up only
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- Others on request!
Customs duties
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- Whether and which customs duties are levied on import depends on the value of the goods and the type of shipment. Value limits apply to both private and commercial recipients, regardless of whether the shipment is made under the Universal Postal Convention or by a courier or courier service provider.
Packaging
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- Packaging costs are already included in the price.
Pick up on site
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- If you decide to collect your order, this is free of charge for you. Simply select “Pick up on site” as the shipping method in the shopping cart of the SPS store and your order will be made available for you after receipt of payment. The delivery usually takes 1 to 2 working days. Your order will then be ready for collection within 7 days. We will inform you when your order is ready.